Is a deposit required when placing an order? Yes, we require 50% retainer to hold your date.
How far in advance should I order a custom cake? The earlier the better, we ask for 2 to 3 weeks.
How far in advance should I order a wedding cake? You can book as early as 1 year in advance as Charmed Cakes books quickly. Charmed Cakes normally makes no more than 2 wedding cakes per weekend.
Does Charmed Cakes provide wedding cake consultations? Yes, consultations are by appointment only.
If I bring a photo of a cake, can you make the exact cake? We will do our best to recreate the inspirational photo, but each baker has their own style and techniques, so it will never be exactly the same.
What is the cake cancellation policy? Cake retainers are non-refundable. If you wedding has to be rescheduled, the retainer can be used for the rescheduled date, as long as Charmed Cakes has availability.